Available for Conference Presentations, Keynotes, and Workshops.
User Experience and Service Design play heavily in my approach to technology planning. With the goal of empowered end users constantly at the forefront of my mind, I have successfully redesigned and implemented technology infrastructures meeting the needs of a diverse clientele.
Communication, organization and strategic visioning are my strengths– surprising and delighting my customers is the outcome.
Specialties: Makerspaces, Mobile Computing, User Experience Design, IT Service Management, Systems Architecture, Team Development, Management, Technology Training, Community Outreach, Market Research, User Assessment